When you purchase something from Pothhala Bookshop, as part of the buying and selling process, we collect the personal information you give us such as your name, address, phone number, and email address.
When you browse our website, we also automatically receive your computer’s Internet Protocol (IP) address in order to provide us with information that helps us learn about your browser and operating system.
Email marketing (if applicable): With your permission, we may send you emails about our store, new arrivals, special offers, events, and other updates.
SECTION 2 – CONSENT
How do you get my consent? When you provide us with personal information to complete a transaction, place an order, arrange for delivery, or return a purchase, we imply that you consent to our collecting and using it for that specific purpose only.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask you directly for your expressed consent or provide you with an opportunity to decline.
How do I withdraw my consent? If, after you opt in, you change your mind, you may withdraw your consent for us to contact you or for the continued collection, use, or disclosure of your information at any time by contacting us using the details below:
We may disclose your personal information if we are required by law to do so or if you violate our Terms of Service.
SECTION 4 – WEBSITE HOSTING AND DATA STORAGE
Our website is hosted on a third-party hosting provider (such as WordPress or a managed hosting service). They provide us with the online platform that allows us to showcase and sell our products and services to you.
Your data is stored through our hosting provider’s data storage, databases, and the general application environment. Your data is stored on secure servers protected by firewalls and security measures.
SECTION 5 – PAYMENT SECURITY
If you choose a direct payment gateway to complete your purchase, your payment information is processed securely in compliance with Payment Card Industry Data Security Standards (PCI-DSS).
Your purchase transaction data is stored only as long as necessary to complete your transaction. After that, your purchase transaction information is deleted.
All payment gateways adhere to PCI-DSS standards as managed by the PCI Security Standards Council, which is a joint effort of brands such as Visa, Mastercard, American Express, and Discover.
SECTION 6 – THIRD-PARTY SERVICES
In general, third-party providers used by us will only collect, use, and disclose your information to the extent necessary to allow them to perform the services they provide to us.
However, certain third-party service providers (such as payment gateways, delivery services, and marketing platforms) have their own privacy policies. We recommend that you read their privacy policies so you can understand how your personal information will be handled by them.
Once you leave our website or are redirected to a third-party website or application, you are no longer governed by this Privacy Policy or our website’s Terms of Service.
SECTION 7 – LINKS
When you click on links on our website, they may direct you away from our site. We are not responsible for the privacy practices of other websites and encourage you to read their privacy statements.
SECTION 8 – SECURITY
To protect your personal information, we take reasonable precautions and follow industry best practices to ensure it is not lost, misused, accessed, disclosed, altered, or destroyed.
If you provide us with sensitive information such as payment details, it is encrypted using secure socket layer technology (SSL). Although no method of transmission over the Internet or electronic storage is 100% secure, we comply with PCI-DSS requirements and apply additional security measures.
SECTION 9 – COOKIES
We use cookies to enhance your browsing experience. Cookies store information about your session, preferences, and shopping activity.
Examples include:
Session cookies: store information about your browsing session
Preference cookies: remember your settings and choices
Analytics cookies: help us understand website traffic and usage
You can choose to disable cookies through your browser settings, but doing so may affect certain features of the website.
SECTION 10 – AGE OF CONSENT
By using this website, you represent that you are at least the age of majority in your state or country of residence, or that you have given us your consent to allow any minor dependents to use this site.
SECTION 11 – CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes will take effect immediately upon posting on the website.
If Pothhala Bookshop is acquired or merged with another business, your information may be transferred to the new owners so that we may continue to serve you.
QUESTIONS AND CONTACT INFORMATION
If you would like to access, correct, amend, or delete any personal information we have about you, register a complaint, or request more information, please contact our Privacy Compliance Officer:
